PROCESSING:
Once you have placed an order on our site you will receive a confirmation email. To cancel an order please email us at info@fallenfootwear.eu or send a message to our icon in the icon in the right bottom of the home page immediately. Once you have received a tracking number your order will be unable to be cancelled.
Once an order has been fully placed we are unable to switch items or sizes. So be sure to order the correct sizes, colors, & include the correct address and email.
Please allow 1-3 business days for your order to be shipped. Once it has been shipped you will receive a confirmation email with a tracking number.
Fallen’s warehouse hours are from 9 am - 4 pm EST Mon-Fri. All orders are shipped from our Malaga warehouse in Spain. Any order placed on Friday after 11am will be sent out on the following Monday.
IMPORTANT: On special dates such as Christmas, Black Friday, etc., shipments may exceed the stipulated times due to operational delays by transport companies.
EU SHIPPING:
Free ground shipping in the European Community for purchases over 100€. Ground shipping takes around 3-6 days to arrive after being picked up by UPS.
INTERNATIONAL SHIPPING:
Worldwide shippings will be also send by UPS, the prices per country destination is separate by Zones . If you country dont appears in the list please write us to info@fallenfootwear.eu to get a quote.
Zone 1 2/3 days, Zone 2 3/6 days, Zone 3 and rest of the world 4/8 days. All working days.
We are not responsable for the Taxes your country may charge you.
We don't ship to USA, please check their website www.fallenfootwear.us
Prices per Zones :
Zone 1 Free. If purchase is above 30€ and 4€ I if it’s below.
All Spain (exclude Canary Islands,Ceuta and Melilla).
Zone 2 Free, if your purchase is above 100€, 10€ if it’s below.
European Community : Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Romania, Slovakia, Slovenia , Sweden.
Zone 3 5€ if your purchase is above 100€, and 14€ if it’s below.
U.K., England Scotland and Wales.
Zone 4 Free, If purchase above 200€, 20€ between 80,01€-200€, 25€ if it’s below 80€
Rest of Europe, Albania, Andorra, Armenia, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey, Vatican City, Iceland, Isle of Man, Jersey, Kosovo, Liechtenstein, Madeira and Azores (Portugal), Mayotte, Moldova, Monaco, Montenegro, North Macedonia , Norway, Reunion, San Marino, Serbia, Switzerland, Turkey, Guadeloupe, Bouvet Island, Åland Islands, Svalbard and Jan Mayen
Zone 5 REST OF THE WORLD 1
Free if purchase is above 270€, 30€ if it´s between 80€-270€, 35€ if it´s below 80€.
Australia, Bahrain, Brunei, India, Indonesia, Israel, Cagliari (Italy), Japan, Kazakhstan, Kuwait, Malaysia, Morocco, Oman, Pakistan, Philippines, Qatar, Saudi Arabia, Seychelles, South Africa, Taiwan, Thailand, Tunisia, United Arab Emirates, Uzbekistan, Vietnam, Zimbabwe, Fiji, New Zealand (Auckland Region).
Zone 6 REST OF THE WORLD 2
Free if purchase is above 300€, 35€ between 80€-300€, 50€ if it´s below 80€
Afghanistan, Algeria, Angola, Australia (Victoria), Azerbaijan, Bangladesh, Benin, Bhutan, Botswana, Burkina Faso, Burundi, Cambodia, Cape Verde, Central African Republic, Chad, China, Comoros, Congo, Democratic Republic of the Congo, Côte d ' Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Hong Kong SAR (China), Iraq, Jordan, Kenya, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia , Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar (Burma), Namibia, Nepal, New Zealand, Niger, Nigeria, Palestinian Territories, Cameroon, Rwanda, Sao Tome and Principe, Senegal, Sierra Leona, Singapore, Somalia, South Korea, South Sudan, Sri Lanka, Sudan, Tajikistan, Tanzania, Togo, Turkmenistan, Uganda, Western Sahara, Yemen, Zambia, Christmas Island, Cocos Islands, Macao SAR (China), British Indian Ocean Territory, St Helena, Norfolk Island, Cook Islands, Pitcairn Islands, Solomon Islands, Ki ribati, Nauru, Niue, New Caledonia, Papua New Guinea, French Polynesia, Samoa, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis and Futuna.
Zone 7 REST OF THE WORLD 3
Free if purchase is above 100€, 5€ if it´s below.
Portugal (excepto Madeira y Azores) e Islas Baleares
Zone 8 CHIPRE - MALTA
Free if purchase is above 200€, 20€ if it´s below.